wishes to alert its Streamyx users that there is a fraudulent email message being propagated that claims to be from TM Net. The email requests for customers to supply their Streamyx account information such as their log-in username and password for purpose of verification.
This email does NOT come from a TM source – it is a fraudulent attempt to gain access to your personal information. TM never solicits any such information from our customers via email.
The disclosure of such confidential data may be used by the fraudsters for illegal subscription of paid online services and illegal disclosure of confidential information. In addition, TM customers are advised to protect your log-in ID and password to ensure that there will be no instance of illegal usage by any third party/ fraudster of your account.
As a preventive measure, we would like to advise our customers who receive this email to delete it immediately. DO NOT respond to these emails and DO NOT click the links. Meanwhile, for those who have responded to these emails and provided your personal information as requested, we urge you to change or reset your respective password immediately.
For assistance on how to change your password, log on to www.tm.com.my or call our Customer Support Centre at 100 or email to help@tm.com.my.
Thank you.
On behalf of Fraud Management
Group Corporate Communications
Telekom Malaysia Berhad
related link : TMnet
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